Frequently asked questions

Install the app
Cannot sign in
Account or balance missing

Get started for Free!

Install the app for free and get started with as little as €1.00

Need more help?

Can't find what you are looking for? Contact us directly by submitting a support ticket.

Submit a request

Company
Get the app
Careers
Investors

Help
Install the app
Cannot sign in
Account or balance missing
Create an account
Connect a bank account
Identity verification
Login and logout
Payment request
Buy
Sell
Deposit
Withdrawal euro's
Withdrawal crypto

Legal
Terms of use
Privacy policy
Cookie policy

Community
Twitter
Medium
Reddit
Crunchbase

Coinvert services are provided by Coinvert B.V (“Coinvert”), a limited liability company under the laws of the Netherlands. Coinvert is registered with the Dutch Chamber of Commerce in Amsterdam with the following registration number: 73165263. Coinvert is authorized and regulated by the Dutch Central Bank (De Nederlandsche Bank). Coinvert does not provide investment advice. Investors are obliged to make their own decisions or seek independent advice. All investments involve risks, including the possible loss of capital.